Privacy Policy

1 Security of Your Information

We are committed to safeguarding the information you share with us. To prevent unauthorized access, disclosure, alteration, or destruction of your data, we have implemented appropriate physical, electronic, and managerial security procedures, including

• Restricted access to stored information—only authorized team members (e.g., customer service, order fulfillment) with privacy training can access your data.
• Regular security audits to identify and address potential vulnerabilities in our systems.

2 Payment Information

Regardless of the payment method you choose (e.g., PayPal, credit card), all transactions are processed through PayPal Payment Gateway—a PCI-DSS compliant platform. We do NOT store any of your sensitive financial information (including PayPal account credentials, full credit card numbers, or CVV codes) on our local computers, servers, or any internal systems. Your payment data is managed exclusively by PayPal to ensure maximum security.

3 Use of Customer Information

Your personal information is used solely for purposes directly related to our services and never shared with third parties for marketing or unrelated use. Specifically, we use your information to:

• Process and fulfill your orders (e.g., verify payment, arrange shipping, send order confirmations and tracking updates).
• Manage your account (e.g., maintain order history, update you on account changes).
• Send newsletters (only if you have explicitly subscribed to them—you can unsubscribe at any time via the "unsubscribe" link in newsletter emails).
• Improve our products and services (e.g., analyzing non-identifiable usage trends to enhance Site navigation or product offerings).

4 Information We Collect

We collect only the information necessary to deliver our services and fulfill your orders. This may include:

• Personal identifiers: Full name, email address, phone number, shipping address, and billing address.
• Demographic data (if provided): Postcode, product preferences, or interests (e.g., from customer surveys you choose to complete).
• Order-related details: Products purchased, order quantity, and order notes.
• Automatically collected data: IP address, browser type, device model, and pages visited on the Site (used to optimize Site performance and prevent fraud—this data is not linked to your personal identity unless required by law).
• Cookies: Session cookies (to remember your cart items and login status) and analytics cookies (to measure Site usage—see Section 5 for details on cookie control).

5 Cookies and Tracking

We use cookies (small text files stored on your device) to enhance your experience on the Site. You can control cookie settings through your browser:

• Essential cookies: Required for the Site to function (e.g., retaining your cart during checkout). These cannot be disabled without disrupting Site functionality.
• Analytics cookies: Used to understand how you interact with the Site (e.g., which pages are most visited). You can disable these via your browser settings (e.g., Chrome: Settings > Privacy and Security > Cookies; Safari: Preferences > Privacy > Manage Website Data).

6 Disclosure to Third Parties

We will never share, sell, rent, or trade your personal information with third parties for their own marketing purposes. We may only disclose your information to trusted third-party service providers who assist us in delivering our services—and these providers are contractually obligated to protect your data. These third parties include:

• PayPal (for payment processing).
• Shipping carriers (e.g., USPS, UPS, DHL—only to deliver your orders and provide tracking).
• IT service providers (for Site hosting and maintenance—limited to non-identifiable data unless necessary).

We may also disclose information if required by law (e.g., in response to a valid court order or regulatory request) to protect our legal rights or prevent fraud/harm.

7 Your Data Rights

Depending on your location (e.g., EU/EEA under GDPR, California under CCPA), you have the following rights regarding your personal information:

• Right to access: Request a copy of the information we hold about you.
• Right to correct: Ask to update inaccurate or incomplete data (e.g., a wrong shipping address).
• Right to delete: Request removal of your data (except for data we must retain for legal purposes, such as order records for tax compliance).
• Right to unsubscribe: Opt out of non-essential communications (e.g., newsletters) at any time.

To exercise these rights, contact us at store@edgesmartdrive.com with your full name, email address linked to your account, and details of your request. We will respond within 30 business days and may ask for additional verification to protect your data from unauthorized access.

8 Contact Us